EPW Training runs communication skills training in Malaysia: five-day, in-person courses in Kuala Lumpur for managers and professionals who need to communicate with more clarity and impact. The courses cover leadership communication, listening and feedback, difficult and high-stakes conversations, emotional intelligence, influence and persuasion, business and report writing, crisis and media communication, and communicating with customers. Every course starts about twice a month.
What the leadership communication course covers
- Day 1: foundations of leadership communication
- Day 2: advanced listening and feedback techniques
- Day 3: navigating high-stakes conversations
- Day 4: emotional intelligence in leadership communication
- Day 5: conflict resolution and building collaborative teams
Choose the right course
- Leadership communication: Leadership Communication for Senior Executives and Developing Leadership Presence and Influence.
- Emotional intelligence: Emotional Intelligence for Executive Leadership.
- Influence, persuasion and negotiation: Strategic Influence and Persuasion and Contract Negotiation Psychology and Persuasion Skills.
- Writing and reporting: Business Writing and Report Writing Skills, Project Communication and Reporting Techniques and Audit Report Writing and Communication Skills.
- Crisis and media communication: Crisis Communication and Media Relations.
- Customer communication: Customer Service Excellence.
Who should attend
- Managers and team leaders
- Senior executives who present, negotiate and lead meetings
- Professionals who write reports, proposals and correspondence
- Communication, PR and customer-facing staff
Why train in Kuala Lumpur
Kuala Lumpur is Malaysia's capital and a major business centre in South-East Asia, with direct flights from the Gulf and across Asia. The courses are practical, with role plays, feedback and exercises based on real workplace conversations.
Frequently asked questions
Where in Malaysia do the courses run?
The courses run in Kuala Lumpur. Any course can also be delivered in-house at your own premises elsewhere in Malaysia.
How long are the communication courses in Malaysia?
Each course lasts five days, is taught in person in Kuala Lumpur, and starts about twice a month.
Which communication course should I choose?
Managers usually choose Leadership Communication for Senior Executives or Developing Leadership Presence and Influence. For written communication choose Business Writing and Report Writing Skills, and for persuading stakeholders choose Strategic Influence and Persuasion.
Do you run emotional intelligence training in Malaysia?
Yes. Emotional Intelligence for Executive Leadership covers self-awareness and self-regulation, empathy and social awareness, relationship management and applying emotional intelligence as a leader.
Is there a course on dealing with the media?
Yes. Crisis Communication and Media Relations covers communicating in a crisis and working with the media.
How much does a course in Kuala Lumpur cost?
Five-day courses in Kuala Lumpur are currently listed at 9,450 GBP or 10,490 GBP, depending on the course. The exact fee is shown next to every date on each course page. Travel, accommodation, meals and visa fees are not included.
Do I get a certificate?
Yes. Everyone who completes a course receives an EPW Training certificate of completion.
Can a course run for our team only?
Yes. Any of these courses can be delivered in-house, in Kuala Lumpur or at your own premises. Contact EPW for group pricing and dates.
See also leadership training in Malaysia and secretarial and executive assistant training in Malaysia. In Dubai, see communication courses in Dubai.