EPW Training runs a five-day secretarial and executive assistant course in Malaysia, taught in person in Kuala Lumpur: Executive Assistant and Office Management Excellence. It is for working executive secretaries, personal assistants, executive assistants and office managers who support senior leaders: managing diaries and travel, drafting correspondence and briefings, preparing meetings and recording actions, and running office services smoothly. Three related courses cover business writing, time management and records. Every course starts about twice a month.
What the executive assistant course covers
- Day 1: the executive support partnership: priorities, responsibilities, escalation and discretion
- Day 2: scheduling and coordination: diaries, competing requests, travel and itineraries, deadlines
- Day 3: communication and judgement: correspondence, executive briefings, screening requests, sensitive information
- Day 4: meetings and office operations: agendas, briefing packs, recording decisions and actions, records, suppliers
- Day 5: proactive support: checklists, office workflows, service measures and continuity
Choose the right course
- Executive assistants and secretaries: Executive Assistant and Office Management Excellence.
- Writing and correspondence: Business Writing and Report Writing Skills.
- Time and workload: Personal Effectiveness and Time Management.
- Records and filing: Document Control and Records Management.
Who should attend
- Executive secretaries and personal assistants
- Executive assistants supporting directors and senior managers
- Office managers and senior administrators
- Administrative coordinators preparing for an executive support role
Why train in Kuala Lumpur
Kuala Lumpur is Malaysia's capital and a major business centre in South-East Asia, with direct flights from the Gulf and across Asia. The courses are practical, with scenarios, role plays and exercises based on real office situations.
Frequently asked questions
Where in Malaysia do the courses run?
The courses run in Kuala Lumpur. Any course can also be delivered in-house at your own premises elsewhere in Malaysia.
Is this a secretarial diploma?
No. It is a five-day professional course for people already working as secretaries, assistants or office managers. They lead to an EPW Training certificate of completion, not a diploma or academic qualification.
Does the course cover meetings and minutes?
Yes. Day four of Executive Assistant and Office Management Excellence covers agendas, briefing packs, meeting logistics and recording decisions, actions, owners and deadlines.
Is there a business writing course for assistants?
Yes. Business Writing and Report Writing Skills covers planning documents for the reader, clear professional correspondence, reports and executive summaries, and editing.
How much does a course in Kuala Lumpur cost?
Five-day courses in Kuala Lumpur are currently listed at 9,450 GBP or 10,490 GBP, depending on the course. The exact fee is shown next to every date on each course page. Travel, accommodation, meals and visa fees are not included.
Do I get a certificate?
Yes. Everyone who completes a course receives an EPW Training certificate of completion.
Can a course run for our team only?
Yes. Any of these courses can be delivered in-house, in Kuala Lumpur or at your own premises. Contact EPW for group pricing and dates.
The same courses run in Dubai and London. Browse all leadership and management courses in Kuala Lumpur.