Telehealth Program Development and Management Course

Design and manage safe telehealth programmes through needs assessment, clinical workflows, technology, privacy, implementation, engagement and evaluation.

Healthcare and Hospital Management Training Courses Confirmed

Training Locations

This Telehealth Program Development and Management Course is available in multiple cities. Please select your preferred location from the list below

Durrës

Albania

Tirana

Albania

Andorra la Vella

Andorra

Escaldes-Engordany

Andorra

Innsbruck

Austria

Salzburg

Austria

Vienna

Austria

Gomel

Belarus

Minsk

Belarus

Antwerp

Belgium

Brussels

Belgium

Banja Luka

Bosnia and Herzegovina

Sarajevo

Bosnia and Herzegovina

Plovdiv

Bulgaria

Sofia

Bulgaria

Dubrovnik

Croatia

Split

Croatia

Zagreb

Croatia

Limassol

Cyprus

Nicosia

Cyprus

Brno

Czech Republic

Prague

Czech Republic

Aarhus

Denmark

Copenhagen

Denmark

Tallinn

Estonia

Tartu

Estonia

Helsinki

Finland

Tampere

Finland

Lyon

France

Marseille

France

Nice

France

Paris

France

Berlin

Germany

Frankfurt

Germany

Hamburg

Germany

Munich

Germany

Athens

Greece

Thessaloniki

Greece

Budapest

Hungary

Debrecen

Hungary

Akureyri

Iceland

Reykjavík

Iceland

Cork

Ireland

Dublin

Ireland

Florence

Italy

Milan

Italy

Naples

Italy

Rome

Italy

Pristina

Kosovo

Prizren

Kosovo

Liepāja

Latvia

Riga

Latvia

Schaan

Liechtenstein

Vaduz

Liechtenstein

Kaunas

Lithuania

Vilnius

Lithuania

Esch-sur-Alzette

Luxembourg

Luxembourg City

Luxembourg

Kuala Lumpur

Malaysia

St. Julian's

Malta

Valletta

Malta

Bălți

Moldova

Chișinău

Moldova

La Condamine

Monaco

Monte Carlo

Monaco

Budva

Montenegro

Podgorica

Montenegro

Amsterdam

Netherlands

Rotterdam

Netherlands

The Hague

Netherlands

Ohrid

North Macedonia

Skopje

North Macedonia

Bergen

Norway

Oslo

Norway

Gdańsk

Poland

Kraków

Poland

Warsaw

Poland

Faro

Portugal

Lisbon

Portugal

Porto

Portugal

Bucharest

Romania

Cluj-Napoca

Romania

City of San Marino

San Marino

Serravalle

San Marino

Belgrade

Serbia

Novi Sad

Serbia

Singapore

Bratislava

Slovakia

Košice

Slovakia

Bled

Slovenia

Ljubljana

Slovenia

Barcelona

Spain

Madrid

Spain

Valencia

Spain

Gothenburg

Sweden

Stockholm

Sweden

Bern

Switzerland

Geneva

Switzerland

Zurich

Switzerland

Istanbul

Turkey

Kyiv

Ukraine

Lviv

Ukraine

Odesa

Ukraine

Dubai

United Arab Emirates

Birmingham

United Kingdom

Edinburgh

United Kingdom

London

United Kingdom

Manchester

United Kingdom

Rome (Vatican-adjacent)

Vatican City

Training Outlines

Introduction

Successful telehealth programmes require more than video technology; they must integrate clinical standards, patient access, reliable workflows and measurable value. This course guides participants from service need and operating model through implementation, governance and scale.

Objectives

Assess population needs and select appropriate telehealth use cases
Define telehealth service models, scope and success criteria
Design safe clinical workflows and escalation pathways
Evaluate platforms, devices, integration and support requirements
Address privacy, consent, security and regulatory obligations
Plan implementation, training and organisational change
Improve patient and clinician access, engagement and adoption
Measure quality, utilisation, equity, outcomes and programme value

Course Outlines

Day 1: Telehealth Strategy and Service Design

Telehealth modalities and care settings
Population needs and access analysis
Use-case selection and prioritisation
Value proposition and expected benefits
Service scope and operating model
Business case and stakeholder alignment

Day 2: Clinical Governance and Workflows

Clinical eligibility and exclusion criteria
Virtual assessment and documentation
Scheduling, intake and identity verification
Consent and patient communication
Escalation and emergency pathways
Quality, safety and accountability

Day 3: Technology, Integration and Security

Platform and device requirements
Usability and accessibility standards
EHR and scheduling integration
Connectivity and service reliability
Privacy, cybersecurity and access controls
Vendor assessment and support models

Day 4: Implementation and Adoption

Implementation roadmap and governance
Workflow testing and simulation
Clinician training and digital confidence
Patient onboarding and technical support
Change communication and resistance management
Pilot launch and issue management

Day 5: Performance, Equity and Scale

Utilisation and access indicators
Clinical quality and patient outcomes
Experience and adoption measures
Digital inclusion and equity monitoring
Cost, capacity and benefit evaluation
Continuous improvement and scaling decisions

Training Schedule

Below is the table of cities along with the respective dates for the upcoming training sessions of Telehealth Program Development and Management Course. Please review the schedule to find the most convenient option for you. You can also use the below search bar to type the city name and filter the results.