Lean Six Sigma for Healthcare Process Improvement Course

Apply Lean Six Sigma in healthcare using DMAIC, process mapping, waste reduction, data analysis, root-cause testing, solution design and control plans.

Healthcare and Hospital Management Training Courses Confirmed

Training Locations

This Lean Six Sigma for Healthcare Process Improvement Course is available in multiple cities. Please select your preferred location from the list below

Durrës

Albania

Tirana

Albania

Andorra la Vella

Andorra

Escaldes-Engordany

Andorra

Innsbruck

Austria

Salzburg

Austria

Vienna

Austria

Gomel

Belarus

Minsk

Belarus

Antwerp

Belgium

Brussels

Belgium

Banja Luka

Bosnia and Herzegovina

Sarajevo

Bosnia and Herzegovina

Plovdiv

Bulgaria

Sofia

Bulgaria

Dubrovnik

Croatia

Split

Croatia

Zagreb

Croatia

Limassol

Cyprus

Nicosia

Cyprus

Brno

Czech Republic

Prague

Czech Republic

Aarhus

Denmark

Copenhagen

Denmark

Tallinn

Estonia

Tartu

Estonia

Helsinki

Finland

Tampere

Finland

Lyon

France

Marseille

France

Nice

France

Paris

France

Berlin

Germany

Frankfurt

Germany

Hamburg

Germany

Munich

Germany

Athens

Greece

Thessaloniki

Greece

Budapest

Hungary

Debrecen

Hungary

Akureyri

Iceland

Reykjavík

Iceland

Cork

Ireland

Dublin

Ireland

Florence

Italy

Milan

Italy

Naples

Italy

Rome

Italy

Pristina

Kosovo

Prizren

Kosovo

Liepāja

Latvia

Riga

Latvia

Schaan

Liechtenstein

Vaduz

Liechtenstein

Kaunas

Lithuania

Vilnius

Lithuania

Esch-sur-Alzette

Luxembourg

Luxembourg City

Luxembourg

Kuala Lumpur

Malaysia

St. Julian's

Malta

Valletta

Malta

Bălți

Moldova

Chișinău

Moldova

La Condamine

Monaco

Monte Carlo

Monaco

Budva

Montenegro

Podgorica

Montenegro

Amsterdam

Netherlands

Rotterdam

Netherlands

The Hague

Netherlands

Ohrid

North Macedonia

Skopje

North Macedonia

Bergen

Norway

Oslo

Norway

Gdańsk

Poland

Kraków

Poland

Warsaw

Poland

Faro

Portugal

Lisbon

Portugal

Porto

Portugal

Bucharest

Romania

Cluj-Napoca

Romania

City of San Marino

San Marino

Serravalle

San Marino

Belgrade

Serbia

Novi Sad

Serbia

Singapore

Bratislava

Slovakia

Košice

Slovakia

Bled

Slovenia

Ljubljana

Slovenia

Barcelona

Spain

Madrid

Spain

Valencia

Spain

Gothenburg

Sweden

Stockholm

Sweden

Bern

Switzerland

Geneva

Switzerland

Zurich

Switzerland

Istanbul

Turkey

Kyiv

Ukraine

Lviv

Ukraine

Odesa

Ukraine

Dubai

United Arab Emirates

Birmingham

United Kingdom

Edinburgh

United Kingdom

London

United Kingdom

Manchester

United Kingdom

Rome (Vatican-adjacent)

Vatican City

Training Outlines

Introduction

Healthcare processes often contain delays, rework, variation and risks that affect both patients and staff. This course combines Lean flow principles with Six Sigma problem solving to help teams deliver measurable, evidence-based process improvement.

Objectives

Explain Lean, Six Sigma and DMAIC in healthcare contexts
Define improvement problems, customers and measurable goals
Map patient pathways and identify waste, delay and handoff risk
Develop reliable measures and collect useful baseline data
Analyse variation and validate root causes
Design, prioritise and test practical countermeasures
Create controls that sustain gains and detect deterioration
Lead a structured healthcare improvement project

Course Outlines

Day 1: Define the Improvement Opportunity

Lean Six Sigma and healthcare value
DMAIC roles, governance and tollgates
Voice of patient and stakeholder needs
Problem, goal and scope statements
SIPOC and high-level pathway mapping
Project charters and team responsibilities

Day 2: Measure Process Performance

Detailed process and value-stream mapping
Eight wastes in healthcare delivery
Operational definitions and measurement plans
Data types and sampling basics
Baseline time, defects and flow measures
Measurement reliability and data validation

Day 3: Analyse Causes and Variation

Value-added and non-value-added analysis
Bottleneck and queue identification
Pareto analysis and stratification
Cause-and-effect analysis
Five-whys and root-cause validation
Variation patterns and basic statistical thinking

Day 4: Improve and Test Solutions

Solution generation and prioritisation
Flow, pull and workload levelling
Standard work and visual management
Error proofing and safety design
Rapid tests and pilot planning
Risk assessment before implementation

Day 5: Control and Sustain Results

Control plans and process ownership
Leading and outcome indicators
Daily management and response triggers
Documentation, training and handover
Benefits validation and lesson capture
DMAIC project presentation and review

Training Schedule

Below is the table of cities along with the respective dates for the upcoming training sessions of Lean Six Sigma for Healthcare Process Improvement Course. Please review the schedule to find the most convenient option for you. You can also use the below search bar to type the city name and filter the results.