Incident Investigation and Root Cause Analysis Excellence Course

Conduct credible incident investigations through evidence preservation, interviewing, causal analysis, corrective action and organisational learning.

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Training Locations

This Incident Investigation and Root Cause Analysis Excellence Course is available in multiple cities. Please select your preferred location from the list below

Durrës

Albania

Tirana

Albania

Andorra la Vella

Andorra

Escaldes-Engordany

Andorra

Innsbruck

Austria

Salzburg

Austria

Vienna

Austria

Gomel

Belarus

Minsk

Belarus

Antwerp

Belgium

Brussels

Belgium

Banja Luka

Bosnia and Herzegovina

Sarajevo

Bosnia and Herzegovina

Plovdiv

Bulgaria

Sofia

Bulgaria

Dubrovnik

Croatia

Split

Croatia

Zagreb

Croatia

Limassol

Cyprus

Nicosia

Cyprus

Brno

Czech Republic

Prague

Czech Republic

Aarhus

Denmark

Copenhagen

Denmark

Tallinn

Estonia

Tartu

Estonia

Helsinki

Finland

Tampere

Finland

Lyon

France

Marseille

France

Nice

France

Paris

France

Berlin

Germany

Frankfurt

Germany

Hamburg

Germany

Munich

Germany

Athens

Greece

Thessaloniki

Greece

Budapest

Hungary

Debrecen

Hungary

Akureyri

Iceland

Reykjavík

Iceland

Cork

Ireland

Dublin

Ireland

Florence

Italy

Milan

Italy

Naples

Italy

Rome

Italy

Pristina

Kosovo

Prizren

Kosovo

Liepāja

Latvia

Riga

Latvia

Schaan

Liechtenstein

Vaduz

Liechtenstein

Kaunas

Lithuania

Vilnius

Lithuania

Esch-sur-Alzette

Luxembourg

Luxembourg City

Luxembourg

Kuala Lumpur

Malaysia

St. Julian's

Malta

Valletta

Malta

Bălți

Moldova

Chișinău

Moldova

La Condamine

Monaco

Monte Carlo

Monaco

Budva

Montenegro

Podgorica

Montenegro

Amsterdam

Netherlands

Rotterdam

Netherlands

The Hague

Netherlands

Ohrid

North Macedonia

Skopje

North Macedonia

Bergen

Norway

Oslo

Norway

Gdańsk

Poland

Kraków

Poland

Warsaw

Poland

Faro

Portugal

Lisbon

Portugal

Porto

Portugal

Bucharest

Romania

Cluj-Napoca

Romania

City of San Marino

San Marino

Serravalle

San Marino

Belgrade

Serbia

Novi Sad

Serbia

Singapore

Bratislava

Slovakia

Košice

Slovakia

Bled

Slovenia

Ljubljana

Slovenia

Barcelona

Spain

Madrid

Spain

Valencia

Spain

Gothenburg

Sweden

Stockholm

Sweden

Bern

Switzerland

Geneva

Switzerland

Zurich

Switzerland

Istanbul

Turkey

Kyiv

Ukraine

Lviv

Ukraine

Odesa

Ukraine

Dubai

United Arab Emirates

Birmingham

United Kingdom

Edinburgh

United Kingdom

London

United Kingdom

Manchester

United Kingdom

Rome (Vatican-adjacent)

Vatican City

Training Outlines

Introduction

This course develops the discipline required to investigate incidents fairly, systematically and defensibly. Participants learn to secure evidence, reconstruct events, interview witnesses, analyse technical and organisational causes, formulate effective corrective actions and convert findings into wider operational learning.

Objectives

Establish proportionate investigation scope, roles and governance.
Secure scenes and preserve physical, digital and documentary evidence.
Conduct structured, non-leading witness interviews.
Build accurate timelines and distinguish facts from assumptions.
Apply causal-analysis methods to technical and organisational factors.
Identify root and contributing causes without blame.
Develop corrective actions that address control-system weaknesses.
Produce clear reports and verify sustained organisational learning.

Course Outlines

Day 1: Investigation Principles and Initial Response

Incident classification and escalation
Investigation purpose and just culture
Immediate response and scene control
Team roles and independence
Terms of reference and scope
Legal privilege and confidentiality considerations

Day 2: Evidence Collection and Reconstruction

Physical and photographic evidence
Documents, permits and records
Digital data and system logs
Witness identification and interviewing
Evidence reliability and chain of custody
Event timeline construction

Day 3: Causal Analysis Foundations

Immediate versus underlying causes
Human performance and error context
Barrier failure analysis
Change and organisational factors
Assumption testing and triangulation
Cause-and-effect mapping

Day 4: Root-Cause Methods and Findings

Five Whys strengths and limits
Fault-tree analysis
Bow-tie and barrier analysis
Tripod-style causal factors
Management-system gap analysis
Finding validation and peer review

Day 5: Corrective Action and Organisational Learning

Hierarchy and quality of actions
SMART action development
Ownership, priority and deadlines
Report structure and communication
Effectiveness review and closure
Investigation case simulation

Training Schedule

Below is the table of cities along with the respective dates for the upcoming training sessions of Incident Investigation and Root Cause Analysis Excellence Course. Please review the schedule to find the most convenient option for you. You can also use the below search bar to type the city name and filter the results.