Emergency Response Planning and Crisis Management Course
Build resilient emergency and crisis arrangements through scenario planning, command systems, communications, exercises and recovery management.
Training Locations
This Emergency Response Planning and Crisis Management Course is available in multiple cities. Please select your preferred location from the list below
Durrës
Albania
Tirana
Albania
Andorra la Vella
Andorra
Escaldes-Engordany
Andorra
Innsbruck
Austria
Salzburg
Austria
Vienna
Austria
Gomel
Belarus
Minsk
Belarus
Antwerp
Belgium
Brussels
Belgium
Banja Luka
Bosnia and Herzegovina
Sarajevo
Bosnia and Herzegovina
Plovdiv
Bulgaria
Sofia
Bulgaria
Dubrovnik
Croatia
Split
Croatia
Zagreb
Croatia
Limassol
Cyprus
Nicosia
Cyprus
Brno
Czech Republic
Prague
Czech Republic
Aarhus
Denmark
Copenhagen
Denmark
Tallinn
Estonia
Tartu
Estonia
Helsinki
Finland
Tampere
Finland
Lyon
France
Marseille
France
Nice
France
Paris
France
Berlin
Germany
Frankfurt
Germany
Hamburg
Germany
Munich
Germany
Athens
Greece
Thessaloniki
Greece
Budapest
Hungary
Debrecen
Hungary
Akureyri
Iceland
Reykjavík
Iceland
Cork
Ireland
Dublin
Ireland
Florence
Italy
Milan
Italy
Naples
Italy
Rome
Italy
Pristina
Kosovo
Prizren
Kosovo
Liepāja
Latvia
Riga
Latvia
Schaan
Liechtenstein
Vaduz
Liechtenstein
Kaunas
Lithuania
Vilnius
Lithuania
Esch-sur-Alzette
Luxembourg
Luxembourg City
Luxembourg
Kuala Lumpur
Malaysia
St. Julian's
Malta
Valletta
Malta
Bălți
Moldova
Chișinău
Moldova
La Condamine
Monaco
Monte Carlo
Monaco
Budva
Montenegro
Podgorica
Montenegro
Amsterdam
Netherlands
Rotterdam
Netherlands
The Hague
Netherlands
Ohrid
North Macedonia
Skopje
North Macedonia
Bergen
Norway
Oslo
Norway
Gdańsk
Poland
Kraków
Poland
Warsaw
Poland
Faro
Portugal
Lisbon
Portugal
Porto
Portugal
Bucharest
Romania
Cluj-Napoca
Romania
City of San Marino
San Marino
Serravalle
San Marino
Belgrade
Serbia
Novi Sad
Serbia
Singapore
Singapore
Bratislava
Slovakia
Košice
Slovakia
Bled
Slovenia
Ljubljana
Slovenia
Barcelona
Spain
Madrid
Spain
Valencia
Spain
Gothenburg
Sweden
Stockholm
Sweden
Bern
Switzerland
Geneva
Switzerland
Zurich
Switzerland
Istanbul
Turkey
Kyiv
Ukraine
Lviv
Ukraine
Odesa
Ukraine
Dubai
United Arab Emirates
Birmingham
United Kingdom
Edinburgh
United Kingdom
London
United Kingdom
Manchester
United Kingdom
Rome (Vatican-adjacent)
Vatican City
Vatican City
Vatican City
Training Outlines
Introduction
This course prepares professionals to design and lead coordinated responses to operational emergencies and organisational crises. Participants evaluate credible scenarios, establish command and control, develop procedures and resources, communicate under pressure, exercise plans and manage recovery and learning.
Objectives
- Assess emergency scenarios, consequences and escalation pathways.
- Define emergency, crisis and business-continuity interfaces.
- Design command structures, roles and decision authorities.
- Develop practical response procedures and resource plans.
- Coordinate internal teams, responders and external stakeholders.
- Manage warnings, media and crisis communications.
- Design and evaluate exercises of increasing complexity.
- Plan recovery, debriefing and continuous improvement.
Course Outlines
Day 1: Emergency and Crisis Risk Framework
- Emergency, crisis and disaster distinctions
- Hazard and scenario identification
- Consequence and escalation analysis
- Vulnerability and critical dependencies
- Planning assumptions and priorities
- Legal and stakeholder expectations
Day 2: Command, Control and Coordination
- Incident command structures
- Strategic, tactical and operational levels
- Roles, authority and span of control
- Emergency operations centre functions
- External agency coordination
- Decision logs and information flow
Day 3: Plans, Procedures and Resources
- Emergency plan architecture
- Notification and activation criteria
- Scenario-specific response procedures
- Evacuation and shelter decisions
- Equipment and mutual-aid resources
- Personnel competence and callout systems
Day 4: Crisis Communication and Continuity
- Warning and public information
- Media and spokesperson preparation
- Stakeholder communication mapping
- Misinformation and social media
- Business-continuity interfaces
- Humanitarian and family support
Day 5: Exercises, Recovery and Learning
- Tabletop and functional exercises
- Full-scale exercise design
- Evaluation criteria and observers
- Recovery priorities and transition
- Debriefing and after-action reviews
- Crisis-management simulation
Training Schedule
Below is the table of cities along with the respective dates for the upcoming training sessions of Emergency Response Planning and Crisis Management Course. Please review the schedule to find the most convenient option for you. You can also use the below search bar to type the city name and filter the results.
| City | Start Date | End Date | Fees | Details |
|---|---|---|---|---|
| Select the Training Schedule tab to load 2644 sessions. | ||||
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