EPW Training runs a five-day crisis communication course in London: Crisis Communication and Media Relations. It is for communication and PR professionals, media officers, designated spokespeople and managers who have to brief staff, journalists and customers during an incident, when the facts are incomplete and scrutiny is intense. Related courses cover crisis management, regulatory communication and crisis leadership. Every course is taught in person in London and starts about twice a month.
What the crisis communication course covers
- Day 1: crisis communication foundations
- Day 2: planning, key messages and internal coordination
- Day 3: spokesperson preparation and media relations
- Day 4: digital response and stakeholder engagement
- Day 5: an integrated response and recovery exercise
Choose the right course
- Crisis communication and media: Crisis Communication and Media Relations and Crisis Management and Regulatory Communication.
- Crisis management and leadership: Corporate Leadership in Times of Crisis, Crisis Management and Emergency Response Strategies and Emergency Response Planning and Crisis Management.
- Business continuity: Business Continuity Risk and Crisis Governance.
Who should attend
- Communication, PR and media relations professionals
- Designated spokespeople and executives who brief the media
- Risk, security and business continuity managers
- Managers responsible for stakeholder updates during incidents
Why train in London
London is one of the world's leading business and financial centres, with direct flights from the Gulf, Africa and most major cities. The course uses realistic incident scenarios, so delegates practise messages and media answers under time pressure.
Frequently asked questions
Does the course include media training for spokespeople?
Yes. Day three of Crisis Communication and Media Relations is about preparing spokespeople and working with journalists.
How long is the course?
Five days, in person in London. It starts about twice a month.
Which course is best if I lead the whole crisis response?
Corporate Leadership in Times of Crisis is for leaders, and Crisis Management and Regulatory Communication adds communicating with regulators.
How much does a course in London cost?
Five-day courses in London are currently listed at 8,345 GBP or 9,265 GBP, depending on the course. The exact fee is shown next to every date on each course page. Travel, accommodation, meals and visa fees are not included.
Do I get a certificate?
Yes. Everyone who completes a course receives an EPW Training certificate of completion.
Can a course run for our team only?
Yes. Any of these courses can be delivered in-house, in London or at your own premises. Contact EPW for group pricing and dates.
The same course runs in Dubai. Browse all security and risk management courses in London.